Frequently Asked Questions

Frequently asked questions
How long does shipping take?

Orders are typically processed within 2–5 business days. Shipping times vary based on location and carrier.
Do you accept returns?

We accept returns on eligible unworn items within 14 days of delivery. Items must be returned in original condition.
What if my item(s) arrive damaged?

Please contact us within 5 days of delivery with your order number and photos of the item.
How do your items fit?

Sizing may vary slightly by style. Please check the size chart on each product page for the best fit!
Do you restock sold out items?

Some items may be restocked, but limited drops may not return.

Shipping policy

Orders are processed within 2–5 business days unless otherwise stated. Once your order ships, you will receive a tracking number by email.

Shipping times may vary depending on carrier delays, holidays, or weather conditions. We are not responsible for delays once the package has been accepted by the carrier.

Customers are responsible for providing the correct shipping address at checkout.

Returns & Exchanges

We want you to love your order.

Eligible unworn, unwashed items may be returned within 14 days of delivery. Items must be in original condition with tags attached if applicable.

The following items are final sale:

  • Sale items
  • Accessories marked final sale
  • Items showing signs of wear or damage not caused during shipping

Customers are responsible for return shipping unless the item arrived damaged or incorrect.

To start a return please contact us at the.punchy.cowgirll@gmail.com